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Refund & Cancellation Policy

At Yatra Travel India, we understand that travel plans can change. Our policies are designed to offer flexibility while respecting our partners and drivers.

🚖 Local & Outstation Rides

  • Free Cancellation: Cancel at least 4 hours before pickup for a full refund.
  • Late Cancellation: Cancelling under 4 hours before pickup will incur a 25% charge.
  • No-show or Last-minute (within 30 minutes): No refund will be issued.

🛣️ One-Way Trip Policy

  • Free Cancellation: Cancel at least 6 hours before pickup for a 100% refund.
  • Late Cancellation: Less than 6 hours will deduct 25% of the fare.
  • Last-minute (under 2 hours) or No-show: No refund.

🔁 Round Trip Policy

  • Free Cancellation: Cancel at least 24 hours before pickup — full refund.
  • Partial Refund: Cancel between 6 to 24 hours — 25% charge applies.
  • Same-day Cancellation (less than 6 hrs): 50% cancellation charges.
  • No-show or Trip Started: No refund.

🛫 Airport Transfers

  • Free Cancellation: Up to 2 hours before pickup.
  • Late Cancellation: Under 2 hours — 50% of fare charged.

💸 Refund Process

  • Refunds are processed to the original payment method within 5–7 working days.
  • Cash payments will be refunded via UPI/bank transfer after collecting your details.
  • A confirmation will be sent once the refund is initiated.

📌 Important Notes & Exceptions

  • No refund for delays caused by traffic, strikes, weather, or other unforeseen events.
  • 100% refund or free reschedule if the driver doesn't show or vehicle mismatch occurs.
  • All requests must be submitted within 24 hours of the trip.

📞 Need Help?

For cancellation or refund-related queries, reach out to our team: